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FS#40389 — cluster020 / cluster023 / cluster026 / cluster027

Attached to Project— Web Hosting / CloudDB
Incident
GRA / All clusters
CLOSED
100%
We are currently experiencing network latency between web servers and filers, we are investigating.


Start time: Tue Sep 05 2019 03:38:00 UTC+2 (Europe/Paris)
Severity level : Intermediate
User impact : service degraded
Technical impact (DC/geographical area) : GRA
Root cause : Unknown
Current status : closed

Thank you for your understanding.

Date:  Thursday, 05 September 2019, 06:22AM
Reason for closing:  Done
Additional comments about closing:  Access times are now stable.
Comment by OVH - Thursday, 05 September 2019, 05:44AM

The latencies are back to normal on the filers, we continue to monitor the situation.