OVHcloud Web Hosting Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Cluster003
Incident Report for Web Cloud
Resolved
Dear Customers,

We identified an issue occurring on cluster003, some HTTP 502 error can be raised in some conditions.

Start time: Wed Sep 04 2019 08:40:00 Europe/Paris
Severity level : Minor
User impact : random 502 HTTP errors
Technical impact : WebHosting cluster003
Root cause : Unknown
Scope of impact : All offers on cluster003
Time resolution : Unknown ETA
Current status : open

Thank you for your understanding

OVH Technical team

Update(s):

Date: 2019-09-04 09:31:59 UTC
FR:
Suite à une mise à jour de l'infrastructure, certains équipements recevaient un taux d'erreurs supérieur à la normale, nous avons ajusté les seuils pour optimiser la nouvelle configuration.

EN:
Following an infrastructure upgrade, some equipments received higher error rate than usual, we adjusted the thresholds to optimize the new configuration.


Date: 2019-09-04 09:00:27 UTC
We identified the root cause, and looking for a workaround.
Posted Sep 04, 2019 - 07:49 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).