rssLink RSS for all categories
 
icon_blue
icon_green
icon_blue
icon_blue
icon_red
icon_green
icon_green
icon_orange
icon_red
icon_red
icon_green
icon_green
icon_green
icon_blue
icon_orange
icon_red
icon_green
icon_green
icon_orange
icon_green
icon_green
icon_red
icon_green
icon_blue
icon_orange
icon_green
icon_green
icon_blue
icon_green
icon_blue
icon_red
icon_green
 

FS#40378 — Cluster003

Attached to Project— Web Hosting / CloudDB
Incident
Cluster003 (240plan)
CLOSED
100%
Dear Customers,

We identified an issue occurring on cluster003, some HTTP 502 error can be raised in some conditions.

Start time: Wed Sep 04 2019 08:40:00 Europe/Paris
Severity level : Minor
User impact : random 502 HTTP errors
Technical impact : WebHosting cluster003
Root cause : Unknown
Scope of impact : All offers on cluster003
Time resolution : Unknown ETA
Current status : open

Thank you for your understanding

OVH Technical team
Date:  Wednesday, 04 September 2019, 11:32AM
Reason for closing:  Done
Comment by OVH - Wednesday, 04 September 2019, 11:00AM

We identified the root cause, and looking for a workaround.


Comment by OVH - Wednesday, 04 September 2019, 11:31AM

FR:
Suite à une mise à jour de l'infrastructure, certains équipements recevaient un taux d'erreurs supérieur à la normale, nous avons ajusté les seuils pour optimiser la nouvelle configuration.

EN:
Following an infrastructure upgrade, some equipments received higher error rate than usual, we adjusted the thresholds to optimize the new configuration.