Some latency are identified on some clusters, we investigate the origin.
Start time: Tue Sep 04 2019 09:41:00 UTC+2 (Europe/Paris)
Severity level : Intermediate
User impact : service degraded
Technical impact (DC/geographical area) : GRA
Root cause : Unusual load
Current status : open
Thank you for your understanding.
Update(s):
Date: 2019-09-04 15:05:43 UTC All websites are UP.
We continue to monitor them to diagnose any suspect behavior.
Date: 2019-09-04 13:15:16 UTC Some latency are identified again on some clusters, we investigate the origin.
Date: 2019-09-04 08:18:09 UTC Some latencies have been encountered on several clusters.
All websites are UP.
An hardware upgrade is expected to correct this point.
Date: 2019-09-04 07:43:06 UTC An unusual load was identified, we continue to investigate.
Posted Sep 04, 2019 - 06:45 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).