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FS#40374 — cluster020 / cluster023 / cluster026 / cluster027

Attached to Project— Web Hosting / CloudDB
Incident
GRA / All clusters
CLOSED
100%
Some latency are identified on some clusters, we investigate the origin.


Start time: Tue Sep 04 2019 09:41:00 UTC+2 (Europe/Paris)
Severity level : Intermediate
User impact : service degraded
Technical impact (DC/geographical area) : GRA
Root cause : Unusual load
Current status : open

Thank you for your understanding.

Date:  Wednesday, 04 September 2019, 17:03PM
Reason for closing:  Done
Additional comments about closing:  All websites are UP.
We continue to monitor them to diagnose any suspect behavior.
Comment by OVH - Wednesday, 04 September 2019, 09:43AM

An unusual load was identified, we continue to investigate.


Comment by OVH - Wednesday, 04 September 2019, 10:18AM

Some latencies have been encountered on several clusters.
All websites are UP.
An hardware upgrade is expected to correct this point.


Comment by OVH - Wednesday, 04 September 2019, 15:15PM

Some latency are identified again on some clusters, we investigate the origin.