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FS#40297 — Filerz36

Attached to Project— Web Hosting / CloudDB
Incident
Cluster020
CLOSED
100%
Dear customers,

We inform you that you may face high access time to websites hosted on cluster 020 filerz36 due to high load, we investigate the origin.


Following all the necessary information.

Start time: Tue Aug 29 2019 16:30:00 UTC+2 (Europe/Paris)
Severity level : Intermediate
User impact : service degraded
Technical impact (DC/geographical area) : GRA / cluster 020
Root cause : High load
Time resolution :
Current status : Ongoing

Thank you for your understanding.
We will keep you informed.

OVH Technical team
Date:  Monday, 09 September 2019, 20:18PM
Reason for closing:  Done
Comment by OVH - Monday, 02 September 2019, 15:59PM

filerz36 performances improved, we still fixing the remaining issues


Comment by OVH - Monday, 02 September 2019, 18:12PM

Websites on this filerz will be unavailable for 10 minutes in ordre to restore a stable service


Comment by OVH - Monday, 09 September 2019, 20:17PM

Performance is back to normal