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FS#40178 — Baies/Racks - K23 to K28

Attached to Project— Datacenters
Incident
Paris   → P19
CLOSED
100%
Nous avons des difficultées à joindre les serveurs de ces baies.
Nous investiguons.

We have some difficulties to contact the servers of these racks.
We're investigating.
Date:  Friday, 23 August 2019, 13:16PM
Reason for closing:  Done
Comment by OVH - Friday, 23 August 2019, 09:44AM

L'origine du problème a été corrigé et les équipes sont en train de rétablir le service.
Ceci impacte nos services internes, à savoir le tunnel de commande, certaines actions de l'interface client et des retards sur des opérations.
Il est également possible que vous ayez des difficultés à joindre le support.
Heure de rétablissement prévue : 13:00 (CEST)

Root cause has been resolved. Our teams are working to recover the service.
This impacts our internal services, meaning the order funnel, some actions in the customer interface and delays on operations.
You could have also some difficulties to join our support.
ETA: 11.00am (UTC) // 01.00pm (CEST)


Comment by OVH - Friday, 23 August 2019, 13:16PM

All services are UP.
Rebuilding of data cluster can impact performance and some delays can be observed in operations.