ftp access on cluster021

OVHcloud Web Hosting Status

Current status

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Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

Incident Report for Web Cloud

Resolved

Start time: Fri Aug 02 2019 3:13:04 PM CEST
Severity level : Major
User impact : ftp connections
Technical impact : cluster021
Root cause : Unknown
Scope of impact : All offers on cluster021
Time resolution : 30 min
Current status : open + 50% complete
On-going actions : Traffic routed to slave
Workaround : use ftp connection on ssh.cluster021

Posted Aug 02, 2019 - 13:37 UTC

This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).