OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
filerz102
Incident Report for Web Cloud
Resolved
Dear customers,

We inform you that you can notice degraded service on websites hosted on filerz102 (cluster023).
This means possible slowdowns or very short interruptions.

Following all the necessary information.

Start time: Wed Jul 31 2019 02:42:00 Europe/Paris
Severity level : Minor
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA
Root cause : High activity on disks due to mirror reconstruction
Time resolution : Unknown ETA (about two weeks)
Current status : In progress
On-going actions : Rebuild in progress

Thank you for your understanding.

OVH Technical team

Update(s):

Date: 2019-08-19 07:19:09 UTC
Operation successfully done since 2019-08-18 11:21 AM UTC+2 (Paris time).

Date: 2019-08-16 07:06:35 UTC
50 % done.

Date: 2019-08-14 07:25:53 UTC
20 % done.

Date: 2019-08-13 14:07:49 UTC
Unfortunately the operation was interrupted and restarted last night.

Current status: 10 % done.

Date: 2019-08-02 07:47:43 UTC
As the ongoing solution degraded the performance too much, we decided to stop it yesterday and try another process to keep your websites up and running.
This new process is running since 2:45 am UTC+2 without affecting the performance as much as the previous rebuild (but it should take more time to complete). We keep an eye on this server, and keep you informed of the situation.

Thank you for your understanding.

Current status: 5% done.

Date: 2019-08-01 07:17:44 UTC
Almost 25% done.

Date: 2019-07-31 13:58:44 UTC
About 10% done.
Posted Jul 31, 2019 - 12:36 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).