We inform you that you can notice degraded service on websites hosted on filerz102 (cluster023).
This means possible slowdowns or very short interruptions.
Following all the necessary information.
Start time: Wed Jul 31 2019 02:42:00 Europe/Paris
Severity level : Minor
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA
Root cause : High activity on disks due to mirror reconstruction
Time resolution : Unknown ETA (about two weeks)
Current status : In progress
On-going actions : Rebuild in progress
Thank you for your understanding.
OVH Technical team
Update(s):
Date: 2019-08-19 07:19:09 UTC Operation successfully done since 2019-08-18 11:21 AM UTC+2 (Paris time).
Date: 2019-08-16 07:06:35 UTC 50 % done.
Date: 2019-08-14 07:25:53 UTC 20 % done.
Date: 2019-08-13 14:07:49 UTC Unfortunately the operation was interrupted and restarted last night.
Current status: 10 % done.
Date: 2019-08-02 07:47:43 UTC As the ongoing solution degraded the performance too much, we decided to stop it yesterday and try another process to keep your websites up and running.
This new process is running since 2:45 am UTC+2 without affecting the performance as much as the previous rebuild (but it should take more time to complete). We keep an eye on this server, and keep you informed of the situation.
Thank you for your understanding.
Current status: 5% done.
Date: 2019-08-01 07:17:44 UTC Almost 25% done.
Date: 2019-07-31 13:58:44 UTC About 10% done.
Posted Jul 31, 2019 - 12:36 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).