OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Webhosting clusters 020/021/023/026
Incident Report for Web Cloud
Resolved
Dear Customers,

Please note the incident on : cluster020/cluster021/cluster023/cluster026

Following all the necessary information.

Start time : 27th July 2019 08:00 pm UTC+2
Severity level : High
User impact : Risk of high latency / HTTP Errors
Technical impact (DC/geographical area) : GRA1
Root cause : http://travaux.ovh.net/?do=details&id=39797
Scope of impact : All offers based on cluster020 cluster021 cluster023 or cluster026
Time resolution : Appro. 1am UTC+2

Thank you for your understanding

OVH Technical team

Update(s):

Date: 2019-07-27 23:54:17 UTC
Services are now completely up.

Date: 2019-07-27 23:26:06 UTC
Services are progressively coming up

Date: 2019-07-27 22:39:25 UTC
Network equipment is being installed and configured.

Date: 2019-07-27 21:56:57 UTC
Root cause has been identified. The network equipment is going to be replaced at approximatively 0:30
Posted Jul 27, 2019 - 18:00 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).