OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
Filerz Webhosting
Incident
Report for Web Cloud
Resolved
Dear customers,
Please note the major incident on the following filerz:
- filerz32 (cluster020)
- filerz102 (cluster023)
- filerz239 (cluster013)
- filerz323 (cluster005)
- filerz480 (cluster002)
- filerz481 (cluster002)
- filerz538 (cluster011)
- filerz525 (cluster011)
- filerz555 (cluster014)
- filerz568 (cluster014)
- filerz642 (cluster010)
- filerz659 (cluster010)
Start time: 2019-07-25 at 12:51:23 UTC+2 (FR)
User impact: service degraded or down
Root cause: high temperatures on devices due to exceptional heat wave
Scope: All hosting accounts hosted on these filerz
Thank you for your understanding.
Update(s):
Date: 2019-07-25 19:07:07 UTC
Service UP and running on filerz32 (cluster020).
Date: 2019-07-25 18:53:19 UTC
Service UP and running on filerz102 (cluster023)
Date: 2019-07-25 18:52:51 UTC
Service UP and running on filerz239 (cluster013)
Date: 2019-07-25 18:35:13 UTC
Service UP and running on filerz481 (cluster002)
Date: 2019-07-25 18:34:46 UTC
Service UP and running on filerz480 (cluster002)
Date: 2019-07-25 17:55:47 UTC
Service UP and running on filerz323 (cluster005)
Date: 2019-07-25 17:52:57 UTC
Service UP and running on filerz525 (cluster011)
Date: 2019-07-25 17:51:10 UTC
Service UP and running on filerz642 (cluster010)
Date: 2019-07-25 17:05:56 UTC
Service UP and running on filerz659 (cluster010).
Date: 2019-07-25 17:02:12 UTC
Service UP and running on filerz568 (cluster014).
Date: 2019-07-25 16:43:12 UTC
Service UP and running on filerz538 (cluster011)
Date: 2019-07-25 14:53:12 UTC
Service UP and running on filerz555 (cluster014).
Date: 2019-07-25 14:40:38 UTC
Interventions in progress on the servers.
Date: 2019-07-25 13:45:33 UTC
Adding filerz481.
Date: 2019-07-25 13:21:16 UTC
Adding filerz480.
Date: 2019-07-25 13:09:35 UTC
Adding filerz642.
Date: 2019-07-25 12:50:38 UTC
Adding filerz239, filerz323.
Please note the major incident on the following filerz:
- filerz32 (cluster020)
- filerz102 (cluster023)
- filerz239 (cluster013)
- filerz323 (cluster005)
- filerz480 (cluster002)
- filerz481 (cluster002)
- filerz538 (cluster011)
- filerz525 (cluster011)
- filerz555 (cluster014)
- filerz568 (cluster014)
- filerz642 (cluster010)
- filerz659 (cluster010)
Start time: 2019-07-25 at 12:51:23 UTC+2 (FR)
User impact: service degraded or down
Root cause: high temperatures on devices due to exceptional heat wave
Scope: All hosting accounts hosted on these filerz
Thank you for your understanding.
Update(s):
Date: 2019-07-25 19:07:07 UTC
Service UP and running on filerz32 (cluster020).
Date: 2019-07-25 18:53:19 UTC
Service UP and running on filerz102 (cluster023)
Date: 2019-07-25 18:52:51 UTC
Service UP and running on filerz239 (cluster013)
Date: 2019-07-25 18:35:13 UTC
Service UP and running on filerz481 (cluster002)
Date: 2019-07-25 18:34:46 UTC
Service UP and running on filerz480 (cluster002)
Date: 2019-07-25 17:55:47 UTC
Service UP and running on filerz323 (cluster005)
Date: 2019-07-25 17:52:57 UTC
Service UP and running on filerz525 (cluster011)
Date: 2019-07-25 17:51:10 UTC
Service UP and running on filerz642 (cluster010)
Date: 2019-07-25 17:05:56 UTC
Service UP and running on filerz659 (cluster010).
Date: 2019-07-25 17:02:12 UTC
Service UP and running on filerz568 (cluster014).
Date: 2019-07-25 16:43:12 UTC
Service UP and running on filerz538 (cluster011)
Date: 2019-07-25 14:53:12 UTC
Service UP and running on filerz555 (cluster014).
Date: 2019-07-25 14:40:38 UTC
Interventions in progress on the servers.
Date: 2019-07-25 13:45:33 UTC
Adding filerz481.
Date: 2019-07-25 13:21:16 UTC
Adding filerz480.
Date: 2019-07-25 13:09:35 UTC
Adding filerz642.
Date: 2019-07-25 12:50:38 UTC
Adding filerz239, filerz323.
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).