OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
Latency on cluster027
Incident
Report for Web Cloud
Resolved
Dear Customers,
Please note the incident on : cluster027
Following all the necessary information.
Start time : 25th July 2019 12:00 pm UTC+2
Severity level : Medium
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA1
Root cause : Network link is degraded. An hardware intervention as been planned
Scope of impact : All offers based on filerz.287
Time resolution : Unknown, Should be done during the night
Thank you for your understanding
OVH Technical team
Update(s):
Date: 2019-07-25 19:58:09 UTC
Ticket updated:
Severity level : Medium
User impact: service degraded
Root cause : Network link is degraded. An hardware intervention as been planned
Scope: All hosting accounts hosted on this filer
Time resolution : Unknown, Should be done during the night
Date: 2019-07-25 18:33:25 UTC
Ticket updated:
Severity level : Major
User impact: service degraded or down
Root cause : Network link is down. Waiting for an intervention
Scope: All hosting accounts hosted on this filer
Time resolution : Unknown
Please note the incident on : cluster027
Following all the necessary information.
Start time : 25th July 2019 12:00 pm UTC+2
Severity level : Medium
User impact : Slowdowns observed on some hosted websites
Technical impact (DC/geographical area) : GRA1
Root cause : Network link is degraded. An hardware intervention as been planned
Scope of impact : All offers based on filerz.287
Time resolution : Unknown, Should be done during the night
Thank you for your understanding
OVH Technical team
Update(s):
Date: 2019-07-25 19:58:09 UTC
Ticket updated:
Severity level : Medium
User impact: service degraded
Root cause : Network link is degraded. An hardware intervention as been planned
Scope: All hosting accounts hosted on this filer
Time resolution : Unknown, Should be done during the night
Date: 2019-07-25 18:33:25 UTC
Ticket updated:
Severity level : Major
User impact: service degraded or down
Root cause : Network link is down. Waiting for an intervention
Scope: All hosting accounts hosted on this filer
Time resolution : Unknown
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).