OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
PCI 2016 - SBG1 - host570811
Incident Report for Public Cloud
Resolved
• Incident summary / Résumé de l'incident : Incident -
• Start time / Heure de début : 07/06/19 07:40 UTC
• Impact / Périmètre affecté : Instances
• Impact type / Type d'impact : Downtime
• Estimated time to recovery / Temps de résolution estimé :
• Actions undertaken / Actions entreprises : Reboot host
• Affected hosts / Hôtes affectés :
================================================================================
host570811
================================================================================

• Affected instances / Instances affectées :
================================================================================
91ff6dcd-0298-4115-9854-263167c78559
7339d13f-2e19-4b72-9779-edff9f5b8c2d
b255aafc-94ea-4b80-992a-40452dc15bac
aab3f519-26be-4acc-bf8e-57ee85db6763
================================================================================


Update(s):

Date: 2019-06-07 19:21:12 UTC
Those three instances has been recovered from our backup :
7339d13f-2e19-4b72-9779-edff9f5b8c2d at Thu Jun 6 16:24:03 2019
b255aafc-94ea-4b80-992a-40452dc15bac at Thu Jun 6 19:47:45 2019
91ff6dcd-0298-4115-9854-263167c78559 at Thu May 30 20:19:59 2019

We weren't able to restore instance aab3f519-26be-4acc-bf8e-57ee85db6763.

Date: 2019-06-07 10:13:37 UTC
Instances on this host are from previous offer which doesn't provide raid for instances' disks.
The disk is being replaced.

Date: 2019-06-07 08:22:48 UTC
This host require an hardware intervention in datacenter.
Posted Jun 07, 2019 - 07:40 UTC