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FS#38863 — PCI 2016 - SBG1 - host570811

Attached to Project— Cloud
Incident
cloud
CLOSED
100%
• Incident summary / Résumé de l'incident : Incident -
• Start time / Heure de début : 07/06/19 07:40 UTC
• Impact / Périmètre affecté : Instances
• Impact type / Type d'impact : Downtime
• Estimated time to recovery / Temps de résolution estimé :
• Actions undertaken / Actions entreprises : Reboot host
• Affected hosts / Hôtes affectés :
================================================================================
host570811
================================================================================

• Affected instances / Instances affectées :
================================================================================
91ff6dcd-0298-4115-9854-263167c78559
7339d13f-2e19-4b72-9779-edff9f5b8c2d
b255aafc-94ea-4b80-992a-40452dc15bac
aab3f519-26be-4acc-bf8e-57ee85db6763
================================================================================

Date:  Friday, 07 June 2019, 21:21PM
Reason for closing:  Done
Comment by OVH - Friday, 07 June 2019, 10:22AM

This host require an hardware intervention in datacenter.


Comment by OVH - Friday, 07 June 2019, 12:13PM

Instances on this host are from previous offer which doesn't provide raid for instances' disks.
The disk is being replaced.


Comment by OVH - Friday, 07 June 2019, 21:21PM

Those three instances has been recovered from our backup :
7339d13f-2e19-4b72-9779-edff9f5b8c2d at Thu Jun 6 16:24:03 2019
b255aafc-94ea-4b80-992a-40452dc15bac at Thu Jun 6 19:47:45 2019
91ff6dcd-0298-4115-9854-263167c78559 at Thu May 30 20:19:59 2019

We weren't able to restore instance aab3f519-26be-4acc-bf8e-57ee85db6763.