OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
PCI 2016 - GRA1 - host788246
Incident
Report for Public Cloud
Resolved
• Incident summary / Résumé de l'incident : Incident -
• Start time / Heure de début : 04/06/19 09:34 UTC
• Impact / Périmètre affecté : Instances
• Impact type / Type d'impact : Downtime
• Estimated time to recovery / Temps de résolution estimé : 15 minutes
• Actions undertaken / Actions entreprises : Reboot host
• Affected hosts / Hôtes affectés :
================================================================================
host788246
================================================================================
• Affected instances / Instances affectées :
================================================================================
9d15f6d5-7331-4b54-8ecd-ee8ac5ddce90
cd6abe04-430b-4672-9f30-f8db0515c649
4fc96625-7bb0-4353-b723-456a6e808786
dff71c16-0fda-4786-96cd-c284087813bf
ac14e0c7-b572-4342-91d4-156a48ec2310
77df02a4-afd3-4f1a-8b58-eaf0356d0704
9941c31d-89da-4eeb-926b-bbef7349c7db
913f2ebf-a055-45d7-90e9-7ba70f3d8252
c651c299-491e-4cc5-920b-a4f1cf351e56
25e57b2b-a1c7-40d3-a4d8-232a3fc96f36
39bf18b1-6fa8-49fe-8a28-ef8dff783eb7
f82d24cc-0235-4dfe-aeae-40e1405b549d
323d8076-7ed0-4e26-a8e0-e99c1823375a
097a18e2-d2c3-4a53-8e73-1fd41366bf82
9abdbcde-14d1-4635-a00b-826968f4cecc
================================================================================
Update(s):
Date: 2019-06-04 12:59:59 UTC
The disk is changed.
We tried to restore data. Unfortunately, instances are not able to boot. Instances can accessed through rescue mode or can be rebuilt.
Date: 2019-06-04 10:00:13 UTC
The disk hosting instances is KO. We're unable to get data back.
We're changing the disk and trying to restore with our backup.
• Start time / Heure de début : 04/06/19 09:34 UTC
• Impact / Périmètre affecté : Instances
• Impact type / Type d'impact : Downtime
• Estimated time to recovery / Temps de résolution estimé : 15 minutes
• Actions undertaken / Actions entreprises : Reboot host
• Affected hosts / Hôtes affectés :
================================================================================
host788246
================================================================================
• Affected instances / Instances affectées :
================================================================================
9d15f6d5-7331-4b54-8ecd-ee8ac5ddce90
cd6abe04-430b-4672-9f30-f8db0515c649
4fc96625-7bb0-4353-b723-456a6e808786
dff71c16-0fda-4786-96cd-c284087813bf
ac14e0c7-b572-4342-91d4-156a48ec2310
77df02a4-afd3-4f1a-8b58-eaf0356d0704
9941c31d-89da-4eeb-926b-bbef7349c7db
913f2ebf-a055-45d7-90e9-7ba70f3d8252
c651c299-491e-4cc5-920b-a4f1cf351e56
25e57b2b-a1c7-40d3-a4d8-232a3fc96f36
39bf18b1-6fa8-49fe-8a28-ef8dff783eb7
f82d24cc-0235-4dfe-aeae-40e1405b549d
323d8076-7ed0-4e26-a8e0-e99c1823375a
097a18e2-d2c3-4a53-8e73-1fd41366bf82
9abdbcde-14d1-4635-a00b-826968f4cecc
================================================================================
Update(s):
Date: 2019-06-04 12:59:59 UTC
The disk is changed.
We tried to restore data. Unfortunately, instances are not able to boot. Instances can accessed through rescue mode or can be rebuilt.
Date: 2019-06-04 10:00:13 UTC
The disk hosting instances is KO. We're unable to get data back.
We're changing the disk and trying to restore with our backup.