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FS#37763 — MXP1

Attached to Project— Microsoft
Incident
Exchange
CLOSED
100%
Hello,

We are encountering some latency on platform MXP1.

You can have some issue to connect to your mailboxes.

We are working on it.

Exchange team
Date:  Friday, 29 March 2019, 08:32AM
Reason for closing:  Done
Additional comments about closing:  Hello,

Yesterday evening we increase the number of connections that the load balancer can absorb and the issue did not reproduce.
We will continue to monitor it today.
Exchange team
Comment by OVH - Thursday, 28 March 2019, 10:57AM

Hello,

We are adding some frontEnd server to absorb the load.

Exchange team


Comment by OVH - Thursday, 28 March 2019, 14:48PM

We put more frontEnd on the Load Balancer and excluded one server that is perhaps the issue.

We are monitoring since this morning.

Access are working fine.

Exchange team


Comment by OVH - Thursday, 28 March 2019, 16:44PM

Hello,

The load balancer of the platform is currently having some issue and latency.

Access to webmail should be slow.

Exchange team