OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
PrivateSQL
Incident Report for Web Cloud
Resolved
Nous rencontrons un problème sur les serveurs PrivateSQL. Investigation en cours.

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We encounter a problem on PrivateSQL servers. Investigation in progress.

Update(s):

Date: 2019-03-25 11:46:17 UTC
For security reasons following a defect on our global automation system a configuration was pushed to isolate all our Ceph clusters in all regions.
Clusters were isolated to protect your data. There was no data loss.

The issue was solved after roll backing a change deployed earlier.
We are still investigating why this change despite its validation failed in production 3 hours after being deployed.
The main mitigation that’s going to be applied is to divide our automation per region.
12

Date: 2019-03-20 16:28:21 UTC
La cause du dysfonctionnement a été indentifiée, les services sont en cours de redémarrage.
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The root cause has been identified, the services are being restarted.

Date: 2019-03-20 15:46:32 UTC
Parent task: http://travaux.ovh.net/?do=details&id=37618
Posted Mar 20, 2019 - 15:16 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster006, Cluster007, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031).