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FS#37616 — PrivateSQL

Attached to Project— Web Hosting / CloudDB
Incident
All Private SQL
CLOSED
100%
Nous rencontrons un problème sur les serveurs PrivateSQL. Investigation en cours.

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We encounter a problem on PrivateSQL servers. Investigation in progress.
Date:  Monday, 25 March 2019, 12:46PM
Reason for closing:  Done
Comment by OVH - Wednesday, 20 March 2019, 16:46PM

Parent task: http://travaux.ovh.net/?do=details&id=37618


Comment by OVH - Wednesday, 20 March 2019, 17:28PM

La cause du dysfonctionnement a été indentifiée, les services sont en cours de redémarrage.
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The root cause has been identified, the services are being restarted.


Comment by OVH - Monday, 25 March 2019, 12:46PM

For security reasons following a defect on our global automation system a configuration was pushed to isolate all our Ceph clusters in all regions.
Clusters were isolated to protect your data. There was no data loss.

The issue was solved after roll backing a change deployed earlier.
We are still investigating why this change despite its validation failed in production 3 hours after being deployed.
The main mitigation that’s going to be applied is to divide our automation per region.
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