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FS#36242 — cluster015 (mp)
Attached to Project— Web Hosting / CloudDB
| Incident | |
| P19 / Cluster015 (mailplan) | |
| CLOSED | |
 |
* Incident on cluster015 summary: all web mutualized unavailable on cluster015
* Start time: 2018-01-05 19h15
* Impact: cluster is unreachable, no website is working for this cluster, except for web perf
* Impact type: Service unavailable
* Estimated time to recovery: 1 hour
* Actions undertaken: investigating and try to lower the load on the cluster
Date: Thursday, 14 February 2019, 09:17AM* Start time: 2018-01-05 19h15
* Impact: cluster is unreachable, no website is working for this cluster, except for web perf
* Impact type: Service unavailable
* Estimated time to recovery: 1 hour
* Actions undertaken: investigating and try to lower the load on the cluster
Reason for closing: Done
*Summary : service is progressively coming back online
*Time : 2018-01-05 19h53
*Impact : service partially unavailable
*Estimated time to recovery : 15 minutes
*Actions undertaken : reboot last failing host, restart apache on others
*Summary : some host are still unavailable but it don't disturb the service anymore
*Time : 2018-01-05 19h57
*Impact : not anymore
*Recovery time : 2018-01-05 19h53
*Action undertaken : still taking of the last faulting hosts, and keep a look on the cluster