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FS#33097 — RBX1 Salle|Room - 8

Attached to Project— Datacenters
Incident
Roubaix 1
CLOSED
100%
Nous avons un dysfonctionnement électrique dans la salle, nous investiguons.
La salle 8 héberge 1700 serveurs Kimsufi.

We have an electrical dysfunction in the room. We investigate.
The Room 8 hosts 1700 servers Kimsufi.


Date:  Sunday, 29 July 2018, 12:47PM
Reason for closing:  Done
Comment by OVH - Saturday, 28 July 2018, 08:43AM

Il reste 127 serveurs down.
Nos équipes travaillent a les remettre en route.


Comment by OVH - Saturday, 28 July 2018, 09:42AM

Il reste 84 serveurs down.


Comment by OVH - Saturday, 28 July 2018, 10:40AM

Il reste 50 servers down.


Comment by OVH - Saturday, 28 July 2018, 11:34AM

Il reste 40 servers down.


Comment by OVH - Saturday, 28 July 2018, 12:34PM

Il reste 28 serveurs down.


Comment by OVH - Saturday, 28 July 2018, 15:43PM

Il reste 6 serveurs down.


Comment by OVH - Saturday, 28 July 2018, 18:46PM

Intervention terminée. Tous les serveurs sont up.


Comment by OVH - Saturday, 28 July 2018, 21:04PM

Certains serveurs ne sont pas joignable de nouveau, nous investigons.

Some of the servers are unreachable, we're checking.


Comment by OVH - Saturday, 28 July 2018, 21:10PM

Nous remplaçons le disjoncteur en sortie d'UPS.

We are replacing the UPS out breaker.


Comment by OVH - Saturday, 28 July 2018, 22:08PM

temps de remplacement du disjoncteur : 45 minutes

Remplacement time for the breaker : 45 minutes


Comment by OVH - Saturday, 28 July 2018, 23:37PM

Nous démarrons les serveurs.

We start servers.


Comment by OVH - Sunday, 29 July 2018, 00:29AM

Nous avons reload certains FEX.
Il reste 89 serveurs down. Nos équipes travaillent a les remettre online.

We have reloaded some FEX.
It remains 89 servers down.


Comment by OVH - Sunday, 29 July 2018, 00:49AM

Il reste 24 serveurs down.

It remains 24 servers down.


Comment by OVH - Sunday, 29 July 2018, 01:21AM

Il reste 3 serveurs down.

It remains 3 servers down.


Comment by OVH - Sunday, 29 July 2018, 02:33AM

Tous les serveurs ping.

All servers ping.


Comment by OVH - Sunday, 29 July 2018, 04:47AM

Certains serveurs ne sont pas joignable de nouveau, nous investigons.

Some of the servers are unreachable, we're checking.


Comment by OVH - Sunday, 29 July 2018, 09:42AM

Depuis 5h toutes nos équipes sont mobilisées pour diagnostiquer l'origine du problème d'alimentation de la salle 8
Toutes les pistes sont écartées une a une


Since 5AM all our team are on the deck to diagnose the electrical disruption on the room 8
All tracks are remove 1 by 1


Comment by OVH - Sunday, 29 July 2018, 11:43AM

Le problème a été identifié, nous avons redémarré la salle

The issue was identified, we restarted the room


Comment by OVH - Sunday, 29 July 2018, 12:47PM

Tous les serveurs sont à nouveau en ligne.

All servers are online again.