OVHcloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Bordeaux <> Marseille
Incident Report for Network & Infrastructure
Resolved
Nous avons 8x10 down entre Bordeaux Marseille depuis le 16/02 à 6h00 GMT, sur 2 fournisseurs différents (incident sur la transmission optique).

Update 3 (UTC/CET(CEST)): 16/02/2015 08:38/ 09:38

Engineers are already on site. Incident is localized on the highway. Due to nature of the incident, access to exact break location is restricted by local authorities.




Update(s):

Date: 2015-02-18 08:47:25 UTC
Les 8x10G sont de nouveau up

Date: 2015-02-18 08:45:12 UTC
Network provider has confirmed that the incident is resolved with a permanent fix.

Date: 2015-02-17 13:01:14 UTC
Restoration works continues. The estimated time of repair is 19:00 UTC/20:00 CET

Date: 2015-02-17 11:22:20 UTC
La moitié (4x10G) de nos liens sont remontés à 09:43 GMT.

Il nous reste encore 4x10G à remonter.

Nous attendons des informations de la part de notre second fournisseur.

Date: 2015-02-17 08:46:36 UTC
Restoration works are already in progress. We are chasing the engineers for ETR.

Date: 2015-02-17 08:34:38 UTC
For security reasons, restoration works have stopped overnight and will not resume untill 0700 UTC. No police protection possible.

Date: 2015-02-16 15:21:24 UTC
Permission to access the break location has been granted by the local authorities and preparatory works are currently ongoing.

Date: 2015-02-16 13:43:30 UTC
The fault has been further explained as vandalism. It appears that a canal was intentionally set on fire causing damages to two separate cables. The fiber provider's field crew is working to run three new 100 meter long cables and install new splice enclosure to begin the required repairs. The fiber provider anticipates fiber splicing to commence at approximately 18:00 GMT.

Date: 2015-02-16 11:47:46 UTC
L'incident est identifié sur Toulouse. Les fibres optiques ont fondues suite à un accident / incendie.

La préparation des travaux est en cours. Nous espérons un rétablissement avant ce soir.

Date: 2015-02-16 09:12:10 UTC
Il y a peu de trafic sur ces POP, et le trafic remonte par Paris en direct via d'autres liens sécurisés.
Posted Feb 16, 2015 - 09:11 UTC